Quick-Start Guide for Crowd Content Clients

Thanks for your interest in using Crowd Content. Let us help you create your first order.

Are you an eCommerce store? Check out the eCommerce How-To Guide.

We have put together a couple videos to help get you started.

Step 1: Create a Free Account
Step 2: Add Funds to Your Account
Step 3: Create a Content Order
Step 4: Sit Back and Relax while We Create Your Content
Step 5: Chat with Your Writer if Necessary
Step 6: Review and Accept Your Completed Content
Step 7: Easily Distribute Your Content
Step 8: Use Your Favorite Writers Going Forward
Step 9: Contact Your Account Manager to Say Hi!

Step 1: Create a Free Account

If you haven’t already, create your free client account here. Just enter your first name, email address, and create a password.

Don’t worry. You’re not obligated to purchase anything by creating an account. This is just our way of letting you explore the platform with no risk.

Free Sign Up

Step 2: Add Funds to Your Account

When you’re ready to start ordering content, click the green Add Funds button in the top right of your screen.

We’ll ask you to enter your full account information (if you haven’t already) and then allow you make a secure payment with PayPal or major credit cards.

After adding funds to your account, you will instantly be able to use those funds to place content orders.

NOTE: Alternatively, you can Add Funds immediately after creating your account. The system will automatically take you through the process.

Add Funds

Step 3: Create a Content Order

Click on the green Create Order button in the top right of your screen. You will be taken to our easy to use order form.

The order form guides you through the process of creating the perfect brief. It asks you questions you may not have thought of to ensure that your writer gets the information he or she needs to create your content.

Remember to select your Content Type (Custom, Tweets, or Facebook Posts) and to check out the Advanced Options, where you can add keywords and more specific instructions for your writer.

Create Order

Step 4: Sit Back and Relax while We Create Your Content

After placing an order, Crowd Content will match your order with a group of qualified writers. An interested writer from the group will claim your order and start working on your content.

You can watch it all happen on the Dashboard or the My Content section of your account. We’ll show you which writer has claimed your job and when he or she claimed it.

Most orders are claimed by a qualified writer within a few minutes. If you see that your order has not been claimed within 12 – 24 hours, you may want to edit your order instructions or contact your Client Account Manager for help.

NOTE: Your order can be claimed by writers at or above the Quality Level you specified in the order form. This means that you could potentially get a 4 Star writer even if you choose 3 Star Quality Level. This doesn’t happen all the time, but can happen if a higher level writer is interested in your topic and willing to work at a lower pay rate.

My Content

Step 5: Chat with Your Writer if Necessary

While a job is in progress, you can chat with your writer by using the instant messaging system.

To access the instant messaging system, click on your order from the Dashboard or the My Content section and then look for the ‘Message Your Writer’ tab in the bottom right corner.

If your writer doesn’t respond right away, don’t worry. He or she may be working offline. We’ll send him or her an email notification about your message and you should get a response soon.

Chat with Writer

Step 6: Review and Accept Your Completed Content

When your writer has finished writing your content, we’ll send you an email notification. You can then view the completed content in your account.

If the content matches your requirements, you can Accept it and leave a rating for the writer.

If the content doesn’t meet your expectations, you can easily request a revision at no extra charge. The job will be sent back to the writer with your instructions.

If needed, you can keep requesting revisions until the content meets your needs for up to three days after the initial order is completed. There is no cost or limit to revision requests (except for requests to rewrite the content out of scope from the original order brief).

Review and Accept - With Chat

Step 7: Easily Distribute Your Content

Once your content is complete and you have accepted it, you can easily distribute your content to your preferred platform.

Upload your content directly to WordPress, HootSuite, Outbrain, Constant Contact, BigCommerce, Shopify, MailChimp, or Copy HTML.

easy upload options screen shot

Step 8: Use Your Favorite Writers Going Forward

After you have worked with a writer at Crowd Content, you have the ability to place a Direct Order with that writer.

This means that the order will go directly to the requested writer, not allowing any other writers to have access to it.

To place a Direct Order, click Create Order just like you would to create any other order. Under Order Type, click Direct Order. Then click the writer dropdown and choose the writer you want.

NOTE: When placing a Direct Order, you must pay the rate on the writer’s profile. This rate will match the Quality Level of the writer, which you can see by hovering over the writer’s image.

Direct Order

You have a couple options to manage your writers.

You can Add to Team or Favorite writers that you would like to work with in the future. Both options become available once you click the box to the left of the writer profile.

To Create a Team, you will find a blue ‘Create a Team’ in the left hand column.

Alternatively, if you aren’t happy with the work of a writer, you can easily blacklist the writer by hovering on his or her profile image and clicking the blacklist button (it looks like a no parking sign). By doing this, the writer will not have access to any of your future orders.

Manage Writers

Step 9: Contact Your Account Manager to Say Hi!

Remember, every client at Crowd Content is assigned a dedicated Client Account Manager. This person is here to help you in any way he or she can.

We love hearing from clients, so please, don’t hesitate to get in touch! Whether you have questions about the platform or about your content strategy, your Client Account Manager can guide you in the right direction.

Dashboard - Account Manager

Article by

Clayton is the Founder and CEO at Crowd Content, a content marketplace for clients and high performance writers. He enjoys writing about marketing ideas and content trends.

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