THIS WEBSITE WITH ALL ITS APPLICATIONS IS AN ONLINE SERVICE PLATFORM OWNED AND OPERATED BY Crowd Content Media Inc. (“Site”).
The following are terms of a legal agreement between Crowd Content Media Inc., henceforth “Site”, and you. By accessing, reading and using this website you acknowledge that you have read, understood and agree to be bound by the terms which follow and to comply with all applicable laws and regulations. If you do not agree to these terms, do not use this website. It may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this website may be technically inaccurate or have errors. Be aware that Site may, in its sole discretion and without notice, revise these terms at any time.
NATURE OF THIS SITE:
This site is a platform for persons or companies (“Clients”) in need of written content. It simply connects such Clients with various freelance writers who have a working relationship with Site.
ACCESS TO THIS SITE:
To gain access to this site you must register as a Client using the sign up form at the Site. After gaining access, if you wish to place orders, you will need to add additional information and add funds to your account. All registration data must be accurate and truthful. You do not have a right to have access to this site—Site can terminate your account and deny you from all its services at any time.
ORDERING:
When submitting an order, Site will attempt to connect your order with a relevant writer. There are no guarantees that a writer will be found and assigned to your order. Your order must not infringe upon rights of third persons, in particular copyrights, moral rights, trademarks and services marks, etc. You may not submit any pornographic, obscene, slanderous, libelous, or other degrading orders.
DELIVERY OF CONTENT TO CLIENT:
- Once the writer has completed the order, it will be posted to the Client’s account for review
- The Client can accept the order or request a revision
- The Client can reject the order only after at least one revision request
- After the Client accepts the order, funds equaling the cost of that order will be removed from the Client’s account
- If the Client does not accept, request a revision, or reject the order from 72 hours (or the review time period that has been set in the Client’s account) after the most recent submission, the order will be automatically accepted and the appropriate funds will be removed from the Client’s account
EXPIRED CREDITS:
Crowd Content considers your account to be inactive if you have not placed an order or deposited funds for a period of twelve (12) months. You can reactivate your account simply by logging in. If your account is inactive, any remaining balance in your account will be removed from your account.
RESTORING EXPIRED CREDITS:
If the credits in your account have expired, you can email [email protected] or your Client Success Manager and we will restore your account balance.
PRICE INCREASE
Crowd Content reserves the right to change pricing at any time, but will notify you of any changes. If you are on a renewable contract, general price increases will not affect you during the Original Contract Term. Crowd Content will charge or invoice you under the new price structure at the beginning of each Renewable Contract Term.
REFUND POLICY:
Any funds you add to your Crowd Content account are refundable within 12 months of the deposit date, less any associated transaction fees charged by our payment processor. Post this 12-month period, funds remaining in your account will not be eligible for a cash refund but can be redeemed through content orders only. A minimum balance of $10 is required in your Crowd Content account to process a refund within this eligible timeframe. For refund requests or to redeem funds through content orders, please reach out to [email protected] or your Customer Success Manager.
When ordering content an amount of your prepaid funds necessary to cover the cost of the content is automatically held to get the order started. While the order is in progress a refund cannot be requested. If, after receiving the completed content, you are not satisfied you can start the revision process. We offer unlimited revisions to get your content specifications correct. If, after allowing a writer to revise your content, you’re still not satisfied, you may then request a full refund of your order. You may also choose to skip the revision process and pay 30% of the order’s cost.
For more information, please see our help guide on cancelling orders.
CLIENT RIGHTS TO ACCEPTED CONTENT:
- The Client has no rights to or ownership of any content until they have accepted the order through the Site interface and funds are removed for that order. ALL VIOLATIONS BY CLIENTS WILL BE ENFORCED BY SITE
- Once accepted, the Client has rights to publish, perform, display, reproduce, distribute, create derivative works and sell the delivered and approved content in any type of media including, but not limited to, print and or online media throughout the world
TRADEMARKS
The trademarks, service marks, designs and logos (collectively, the “Trademarks”) used and displayed on this website are registered and unregistered Trademarks of Crowd Content Media Inc. Other trademarks, service marks and trade names may be owned by others. Nothing on this website should be construed as granting, by implication or otherwise, any license or right to use any Trademark or any other Site intellectual property including the name Crowd Content displayed on this website without prior written permission from Site.
LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES SHALL SITE OR ANY OF ITS PREDECESSORS, SUCCESSORS, PARENTS, SUBSIDIARIES, AFFILIATES, COACHES, OFFICERS, DIRECTORS, SHAREHOLDERS, INVESTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, ATTORNEYS AND THEIR RESPECTIVE HEIRS, SUCCESSORS AND ASSIGNS BE LIABLE FOR ANY DAMAGES, INCLUDING DIRECT, INCIDENTAL, PUNITIVE, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES THAT DIRECTLY OR INDIRECTLY RESULT FROM THE USE OF, OR THE INABILITY TO USE, THIS WEBSITE OR THE INFORMATION CONTAINED ON THIS WEBSITE OR OBTAINED FROM YOUR USE OF THIS WEBSITE, INCLUDING FOR VIRUSES ALLEGED TO HAVE BEEN OBTAINED FROM THE WEBSITE, EVEN IF SITE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL IT OR ANY OF ITS PREDECESSORS, SUCCESSORS, PARENTS, SUBSIDIARIES, AFFILIATES, COACHES,OFFICERS, DIRECTORS, SHAREHOLDERS, INVESTORS’, EMPLOYEES’, AGENTS’, REPRESENTATIVES’ AND ATTORNEYS’ AND THEIR RESPECTIVE HEIRS’, SUCCESSORS’ AND ASSIGNS’ SHARE IN ANY LIABILITY. TOTAL LIABILITY DEVOLVES TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR OTHERWISE EXCEEDING $1. SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES IN WHICH CASE SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO ALL USERS.
INDEMNIFICATION
You hereby indemnify, defend, and hold harmless Site and all of its predecessors, successors, parents, subsidiaries, affiliates, coaches, officers, directors, shareholders, investors, employees, agents, representatives and attorneys and their respective heirs, successors and assigns (collectively, the “Indemnified Parties”) from and against any and all liability and costs, including, without limitation, reasonable attorneys’ fees, incurred by the Indemnified Parties in connection with any claim arising out of or relating to any breach by you of this agreement or the representations, warranties, and covenants you have made by agreeing to the terms of this agreement. You shall cooperate as fully as reasonably required in the defense of any such claim. Site reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you.
ENTIRE AGREEMENT
This agreement constitutes the entire agreement between Site and you with respect to the subject matter of this agreement and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding that subject matter. Any waiver of any provision of this agreement will be effective only if in writing and signed by Site.