Best practices for providing feedback to writers
Revision Requests, Feedback, and Ratings are key communication tools that you can use to build better and stronger relationships with the freelancers you work with on the Crowd Content platform. Here is a breakdown of our best practice guidelines for providing feedback.
Be Specific
- Targeting your feedback to the specifics of an order prevents guessing.
- Making reference to exactly which paragraphs, sentences, or ideas need to be updated or changed.
- Avoid general statements like “This doesn’t make sense” or “missing keyword”
- Specifying what you don’t like will help the writer work towards finding what you do.
Give Examples
- Add links to examples of content that is “perfect” Whether it is the spacing, paragraph size, tone. examples help to clarify exactly what you’re looking for the writer to emulate.
- If its formatting changes you’d like made provide the writer with a breakdown of how many h2’s and h3’s you are expecting to see.
Tell The Writer What IS Working
- If there are areas of the text that you LOVE, let them know what you like about them.
Give Complete Feedback
- You have an unlimited amount of revisions on an order and our writers want to provide you with the best possible content.
- Providing thorough and full feedback helps the writers on your future orders and provides more context for their next submission.
Don’t Forget To Rate Your Writer
- Ratings let us know how you liked your overall experience with the writer. Did they follow instructions, was the content up to your expectations, were they communicative? All of these factors should be considered when providing your final rating.
- Internally, we use these ratings to help determine the overall quality of our workers, the gamified platform and our algorithm aggregate the data and assist us in moving writers up and down star levels.