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Current Openings – Director of Content Creation

Crowd Content is a fast-growing technology company with a mission to help businesses get high-quality, engaging content at scale via our freelance workforce. Using assistive technologies, innovative workflows, and some of the best writing talent on the planet, the Crowd Content platform has served over 6,000 customers, including Fortune 500 enterprises such as Best Buy, Walmart, and Bloomingdale’s, across 85+ countries since it was founded in 2013.

What We Do

In today’s content-centric world, businesses need to create and publish engaging content consistently to win customers. But let’s face it — writing amazing content is difficult and time-consuming. Our platform and talented workforce of freelance writers make creating content at scale simple for businesses. Some of our customers order over 1,000 articles per month from Crowd Content.

Why Join Crowd Content?

We’re a fun, energetic team on a trajectory to the top of our industry. When you join Crowd Content, you’re joining a high-performing team and experienced management that is focused on business and career growth. We believe in mentoring and supporting each employee as they work toward their personal and team goals. As a VIATeC member, Crowd Content employees gain access to special networking events in the Victoria business community and additional career resources.

Perks

  • Career growth opportunities
  • Possibility for remote work
  • Excellent benefits package
  • Quarterly team events

As our Director of Content Creation, you’ll lead a team of Editorial Content Managers, and be responsible for delighting our customers by ensuring our content creation process delivers beyond expectation as we scale the business.

Responsibilities

  • Act as a member of our leadership team, and collaborate with other Directors, and Executives to help shape our business strategy.
  • Leading our team of Editorial Content Managers (5), and reviewing all content, articles, and copy for accuracy and appropriateness as per client expectations.
  • Reviewing and owning our Editorial Guidelines to ensure the content our team produces is on brand and in the appropriate voice of our customers.
  • Managing the departmental budget and the financial aspects of our Content Delivery team, which is expected to deliver $7.5 – $10 MM in the 2021 fiscal year.
  • Attracting, hiring, and getting the best out of the Editorial Content Management team, which includes setting goals, providing feedback, coaching to success, and engaging the team in general.
  • Setting the pace of the team, and finding ways to improve our processes so we can consistently drive additional revenue, faster.

Job requirements

Requirements

  • At least 10 years of experience working in the content space, with a keen focus on editing and approving written content at scale.
  • Proven leadership capability, a history of operational excellence, and the ability to attract, hire and get the best out of “A+” talent.
  • A Bachelor’s degree in Communications, English, or Journalism, and a solid foundation in Digital Marketing.
  • An entrepreneurial mindset that prioritizes customer outcomes.
  • The ability to take a 10,000-foot view of the business to identify new market opportunities, and innovative ways to improve our processes and delivery.
  • Tech savviness, and the ability to leverage new technology to improve our efficiency.

Crowd Content is an equal opportunity employer. All qualified applicants are given consideration regardless of race, religion, colour, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable employment laws. If you have a disability or special need that requires accommodation, please contact us at careers (at) crowdcontent (dot) com.

1-888-983-3103