New Feature: Now Chat Directly with Your Writers!

New Messaging SystemAt Crowd Content, we understand that project success depends on crystal clear communication. That’s why we just added our new messaging system.

The new messaging system makes it easy to communicate with writers. It’s also super quick. We’ve designed it like an instant messaging tool for quick, insightful conversations.

Sign in now to try it out.

Take Your Content from Good to GREAT

Sometimes, just one extra clarification or note can take your content from pretty good to amazing! That’s the effect we’re shooting for with this new messaging system.

Before, you could only communicate through your revision requests or your Account Manager. Now, you don’t need to wait for the content to be submitted. Reach out to your writer with a quick message to give them that key piece of information that will make your content perfect.

Writers Get the Full Story

We started to notice that even when clients create awesome order instructions, a writer may have a question or two. These questions are often small, but can make a big impact when answered.

Before, writers were forced to make educated guesses if they were unsure about part of a client’s instructions. Now, they can simply fire off a quick message to the client and get the answer they need. This allows them to get back to work quickly and create higher quality content.

How Does the Messaging System Work?

The messaging system is really easy to use.

To use the messaging system, you need to have an order that is “Being Written”, “Being Revised”, or “Completed”.

If you have an order in one of the above statuses, click on the order in your Crowd Content client account.

You will see a tab that says “Conversation with Writer”.

Simply click on this tab, type a message, and click Enter. The message will be sent directly to the writer working on that order.

Email Notifications

If a writer sends you a message and we detect that you are not signed in to your Crowd Content client account, we’ll send you an email notification about it. You can then sign in to your account and respond to the writer.

Quick, Polite Answers Make the Job Go Smoothly

We strongly recommend that all clients be responsive with writers. Our writers take content quality and turnaround time very seriously, so if they are asking you a question, it’s because they want to deliver a high quality, engaging piece of content to you.

Please do your best to respond quickly to any questions you get from writers. Also, just like we suggest with order instructions and revision requests, please always be polite and respectful to your writers.

Thank you to everyone for your continued support. We hope you enjoy using the new messaging system and encourage you to sign in today to test it out.


Article by

Clayton is the Founder and CEO at Crowd Content, a content marketplace for clients and high performance writers. He enjoys writing about marketing ideas and content trends.

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