Mind Your P’s and Q’s: The High Price of Poor Grammar

One of the most important aspects of running a successful website is gaining and maintaining a good reputation. When people search the web, they are looking to purchase products or gather information.

Keeping them on the website is essential to a successful business. Nothing will break the trust of a potential customer faster than poorly written content.

Poor grammar and sloppy writing can increase ‘bounce rates’. Even worse, it can have a negative effect on the reputation of a business.

Here’s four ways to ensure you’re presenting your audience with high quality content.

1. Get Their Attention

After a search engine produces the desired website, the consumer begins browsing the home page. At first, they are drawn in by catch phrases and snappy titles. Images and colorful banners ‘call out’ to the visitor.

If the home page has managed to keep the web surfer interested for this long, a major hurdle has been reached. Getting the customer ‘on page’ is only half the battle, you have to keep them engaged.

2. Keep Them Interested

A website’s ability to keep a visitor ‘on page’ is crucial to the success of your business. However, getting the visitor interested for the long term presents a new set of challenges.

After the initial excitement of the home page wears off, the visitor will start to read. ‘About us’ pages, product descriptions and blog posts are a few examples of crucial content. Crucial content is the key component to a successful website.

Entertaining subject matter will make the reader wonder what other interesting information awaits them on other pages of the site.

3. Avoid Rejection

Nothing will stop a website visitor in their tracks faster than poor grammar. Many sites are established to build customer trust, losing that trust can be fatal to any business. Often, a website is selling goods and services.

People who intend on contacting your business are placing their trust in you. These consumers are well aware of the dangers of doing business online. They are overwhelmed with stories of stolen credit card information and identity theft. This is why building trust nowadays is more essential than ever. Poor writing and amateurish prose can create a feeling of skepticism.

4. Check and Check Again

Be sure to consistently read over your website. Errors that may have been missed initially, are often identified through later proofreading. A fresh eye and a good nights sleep will help you identify previously missed typos. Create a standard for what you are trying to achieve.

Compare your site to other successful sites.

When you surf the web or shop online, what do you expect? What do you see as being a deal breaker? How do you define a professional website? Make sure that your website lives up to your standards. Cutting corners could mean cutting profits.

The Final Word

Remember, you have to convince the public that your business is trustworthy. In an environment of increasingly cautious consumers, well developed web content is essential to your business’ success.

Do not allow ‘easy fixes’ like spelling and grammar spell disaster for your business.

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Stephan Greer has been a creative writer for nearly 15 years. His primary focus is producing in depth, customer enticing articles and product descriptions. Alternatively, he spends a considerable amount of time creating children's short stories and poetry. He is reliable and ready to put his creativity to work!

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